Refund policy
Please note that we adhere to a standard 28 day returns policy. This means that you will have 14 days from the receipt of shipment to request a return or exchange. Once the return or exchange request has been accepted, you have a further 14 days to return the order to us.
A product is natural which has been made by using the timber and its surface may not be completely homogeneous in terms of its colour and finish. This natural effect provides individuality and may not be considered as the basis for claims.
To submit your request for an exchange or refund, please visit submit this information via contact us form: https://audriniliving.com/pages/contact